Noc 24×7

Venticento’s team of NOC technicians is in charge of monitoring the network 24x7x365, responding to incidents and preventing potential network malfunctions to ensure that the connectivity of the IT system is problem-free, so that the productivity and profitability of the company are not compromised.

Monitoring and management of Network infrastructures and servers

Proactive monitoring of both physical and virtual network infrastructures, management of servers, firewalls and other network devices. Prevention of downtime, back up and storage management of the data contained in the devices.

Patch and application management

Venticento mette a disposizione dei clienti la propria strategia di patch e application management che include corretta implementazione, tempestivo aggiornamento e risoluzione delle problematiche del software installato sui device connessi alla rete.

Performance ANALYSIS (KPI management)

Our NOC team is able to produce different types of reports for assessing the quality of performance, the state of health and optimization of the network, highlighting the critical issues and areas that need immediate intervention.

compliance MaIntenANCE

The rules on privacy and on the storage of customer data are constantly evolving. We have the appropriate skills and technologies to ensure that network infrastructures are complaint and maintained over time.

NOC SERVICE DESK

For the prevention and resolution of anomalies, our IT specialists carry out activities remotely and on site 24x7x365 to ensure maximum uptime and resilience.