To intervene, we don’t wait for accidents to happen!
To support the IT system of client companies, we have created a strong and competent team that continuously and accurately monitors and keeps under control all critical devices and services in the system. In this way we can guarantee timely prevention measures and interventions in an economically convenient way.
INFRASTRUCTURE MANAGEMENT AND SPOC
As an external IT department, we accompany you through the process of finding the best solutions. We become your single point of contact for any problems arising from your network.
REMOTE AND ON SITE END USER HELP DESK
Our help desk team can help your business remotely – via remote desktop access or on-site – through the presence of dedicated experts directly in your office. The help desk service guarantees the highest priority and maximum availability to solve any problem promptly and accurately.
EFFICIENCY AND EFFECTIVENESS
Our highly specialized technicians are able to quickly and professionally solve the most complex problems that could endanger your system. They will take care of providing First level assistance, every working day of the year. More complex issues are sent to our systems support team which provides Second level support.
